Privacy Policy
Last updated: March 22, 2024
This Privacy Policy describes how Breloq ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our platform and services available at breloq.biz. By using our services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you register for an account, enroll in courses, complete your profile, submit forms, or communicate with us. This may include your name, email address, postal address, phone number, payment information, and any other details you choose to share.
1.2 Information Collected Automatically
When you use our platform, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device identifiers, pages visited, time spent on pages, referring URLs, and other usage data. This information is collected through cookies, log files, and similar tracking technologies.
1.3 Information from Third Parties
We may receive information about you from third-party services, such as payment processors, authentication providers, or analytics partners, when you choose to connect those services to your account or when they share data with us in accordance with their own privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service delivery: To create and manage your account, process enrolments and payments, deliver course content, track your learning progress, and provide customer support.
Communication: To send you service-related notices, receipts, updates, security alerts, and administrative messages. With your consent, we may also send promotional communications about new courses, features, or offers.
Improvement and research: To understand how our platform is used, identify areas for improvement, conduct internal research, and develop new features and services.
Security and compliance: To detect, investigate, and prevent fraudulent activity, abuse, or violations of our terms; to verify identity; and to comply with applicable legal obligations.
Personalisation: To tailor content, recommendations, and learning experiences to your preferences and behaviour on our platform.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our services, remember your preferences, analyse usage patterns, and support security functions. You can control cookie behaviour through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.
We may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until deleted.
4. Sharing of Information
4.1 Service Providers
We share your information with trusted third-party vendors and service providers who assist us in operating our platform, processing payments, delivering emails, hosting infrastructure, and performing analytics. These parties are contractually obligated to use your information only as directed by us and to maintain appropriate security measures.
4.2 Business Transfers
If we are involved in a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
4.3 Legal Requirements
We may disclose your information when we believe in good faith that disclosure is necessary to comply with a legal obligation, respond to lawful requests from authorities, protect the rights or safety of our users or the public, or enforce our policies.
4.4 With Your Consent
We may share your information with third parties in other circumstances when you have given us explicit consent to do so.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required for these purposes, we delete or anonymise it in a secure manner.
6. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information against unauthorised access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at [email protected].
7. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights with respect to your personal information, including the right to access, correct, or delete the information we hold about you, the right to restrict or object to certain processing activities, and the right to data portability.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe. We may ask you to verify your identity before processing certain requests.
You may opt out of receiving promotional emails by following the unsubscribe instructions included in those messages. Please note that even after opting out, you may still receive non-promotional communications related to your account and our services.
8. Children's Privacy
Our platform is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a person under the applicable age of consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us at [email protected].
9. International Data Transfers
Our platform operates on a global scale and your information may be stored and processed in countries other than the one in which you reside. By using our services, you acknowledge that your information may be transferred to and processed in countries that may have different data protection standards than those in your country. We take appropriate steps to ensure that transfers are conducted in accordance with applicable legal requirements and that your information remains protected.
10. Third-Party Links and Services
Our platform may contain links to third-party websites, tools, or services that are not operated or controlled by us. This Privacy Policy applies only to our platform. We are not responsible for the privacy practices of third parties and encourage you to review the privacy policies of any external services you access through our platform.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our platform. Your continued use of our services following any update constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal information, please contact us using the details below:
Breloq
16 Holgate Crescent, Bowmanville, ON L1C 3R7, Canada
Email: [email protected]
Phone: +1 514 700 5256
Website: breloq.biz